Virtual Primary Care

Talk to a doctor anytime with Galileo. The Galileo app connects you with licensed clinicians by chat, video, or phone for personalized, ongoing health care. Whether you need a preventive visit (like your annual check-up), thorough chronic care, or just a simple prescription refill, your virtual primary care physician is always within reach.

What Services Does Virtual Primary Care Cover?

Galileo’s 24/7 virtual primary care services go beyond one-time telehealth visits.
Our team provides continuous, comprehensive care that supports your long-term health.
Preventive care
Routine screenings and check-ups
Chronic condition management, such as diabetes, asthma, and hypertension
Prescription renewals and medication follow-up
Mental health support and lifestyle guidance
Lab orders and review of results
Coordination of in-person care when needed
Fast specialist referrals

How Galileo’s Virtual Primary Care Services Work

Our team-based approach combines accessibility, affordability, and continuity. Instead of one-off visits, you have a dedicated care team that knows your history and supports you over time.
An expert medical team, available around the clock
An expert medical team, available around the clock
Start your visit through chat, video, or phone.
Start your visit through chat, video, or phone.
Talk with your clinician about your symptoms, goals, or ongoing conditions.
Talk with your clinician about your symptoms, goals, or ongoing conditions.
Receive your personalized care 
plan that may include prescriptions, labs, and lifestyle advice.
Receive your personalized care 
plan that may include prescriptions, labs, and lifestyle advice.
Stay on track with follow-up messages and regular check-ins.
Stay on track with follow-up messages and regular check-ins.
Stay on track with follow-up messages and regular check-ins.

Your Trusted Medical Partner

Our team-based approach combines accessibility, affordability, and continuity. Instead of one-off visits, you have a dedicated care team that knows your history and supports you over time.

How Galileo Compares to Other Virtual Care Platforms

Not all virtual primary care services are the same.
Here’s how we stand out from other leading platforms.
Not all virtual primary care services are the same. Here’s how we stand out from other leading platforms.
Feature
Teladoc
One Medical
Doctor On Demand
24/7 Access to Clinicians
Yes
Limited hours
Limited to select services
Scheduled visits only
Continuity of Care
Ongoing care with the same clinical team
One-time visits
Available in select markets
Episodic, visit-based care
Chronic Condition Management
Yes
Yes
Yes
Limited to specific programs
Cost Transparency
Clear, upfront pricing
Varies by plan
Requires membership
Transparent visit-based pricing
Insurance Flexibility
Many plans or self-pay
Most plans
Membership only
Most plans accepted
Comprehensive 
Scope of Care
Everyday and long-term care
Mostly urgent care and episodic support
Broad hybrid care
Primarily urgent care services

Costs, Insurance & Access

Galileo offers transparent pricing and flexible access.
Many employers and insurance plans include Galileo as a covered benefit. If you do not have coverage, you can still use the app and pay directly with affordable rates shown before your visit.

Your clinician can manage most needs virtually, but if in-person testing or referrals are required, residents of New Mexico, Georgia, North Carolina, New York, Maine, and Alabama can take advantage of in-person care, which Galileo coordinates seamlessly.

Start Your Virtual Visit
Ready to experience convenient, continuous care?
Download the Galileo app and start your virtual primary care visit today.

Frequently Asked Questions About Virtual Primary Care

What is virtual primary care, and how 
does it differ from traditional in-person care?

Virtual primary care connects you with licensed clinicians online for ongoing care. It offers the same quality support as in-person visits but with added convenience, flexibility, and 24/7 access through the Galileo app.

Can I get lab work through virtual primary care?

Yes, clinicians can order lab tests and review your results directly through the app. 
If physical testing is needed, they will refer you to a local lab or partner facility.

How effective is virtual primary care for managing chronic diseases?

Virtual primary care can be highly effective for managing chronic conditions such as diabetes, hypertension, and asthma. Patients benefit from continuous monitoring, medication management, and regular follow-ups through chat or video visits. This ongoing communication helps track progress, adjust treatments as needed, and reduce unnecessary in-person visits while maintaining consistent care.

Who will I see during my virtual visit?

You will meet with Galileo’s licensed primary care clinicians, including physicians, nurse practitioners, and physician assistants who collaborate to provide high-quality, coordinated care.