Since 2008, Fast Company’s Most Innovative Companies list has been the definitive source in recognizing companies that are moving industries forward. We’re honored to share that Galileo has earned the fourth spot in the healthcare category!
Galileo was founded to solve our largest, toughest health care problems. For many, health care is unaffordable, ineffective, and inconvenient - even for the well-insured. Care needs to be fit for modern life, and all the diversity, complexity, and change that comes with it.
Building this gold standard of care - for everyone - requires a model that can be easily scaled across the various avenues through which people access health care. This could range from commercial insurance with a payer, an employer benefit, a state’s Medicaid program, or self-purchased directly in the marketplace. Enabling more patients to easily connect with providers, regardless of their geography, demographic, or health status, is ultimately how improved health outcomes, and in turn, better cost savings can be realized across the board.
Today, the Galileo service operates 24/7 across all 50 states, and in the home across 5. Over the last year, we’ve renewed and expanded partnerships with national health plans, seeing a 29% increase in the number of patients served. On the enterprise side, we’ve partnered with over 100 companies, engaging upwards of 50,000 employees in industries such as manufacturing, tech, entertainment, and retail. Across the board, employers that chose to partner with us showed a 10-15% reduction in total cost of care.
A further nod to the pertinent need for affordable, accessible care, our launch of Galileo for Small Business - a new, direct-to-small-business service that allows local businesses to transform their healthcare offering, saw over 100 small businesses enroll within just six months of launch.
Access is just one side of the coin. Transforming how care is delivered is just as critical in improving outcomes. At the heart of our care model is a unique clinical approach, bolstered by a digital care platform that provides uniform, expert-driven case intake assistance and built-in second opinions for providers. The results are increased accuracy and better outcomes, with Galileo’s clinicians providing an accurate, first-time diagnosis in 93% of cases in 2023.
Further downstream, we continue to see the efficacy of our fully-unified care model. The integration of urgent, primary, specialty, and complex care not only improves patients’ health, but saves them time and money. In 2023, 87% of patient cases were resolved without the need for an in-person visit. Additionally, 78% of patients reported coming to Galileo instead of urgent care, ERs, and other primary or specialist providers.
We’re grateful to Fast Company for the recognition, and our partners for trusting us to care for their members. While we’ve achieved plenty of meaningful impact as a company, there’s still plenty to be done in creating the kind of healthcare our country needs today. We’re looking forward to what’s next.
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